Network and Communications Team Leader

Main Responsibility

Responsibilities

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• To ensure that investigation and response to network & communications related incidents are performed quickly, efficiently and diligently with a focus on Continual Service Improvement.
  
• Develop consistent, efficient and thorough network & communications incident response processes.
  
• Liaise with Business units and corporate functions to ensure that the network & communications Infrastructure addresses current and future business requirements.
  
• Lead the definition & delivery of a secure, reliable and performant network & communications infrastructure strategy that meets the current and future needs of the organisation whilst effectively managing costs.
  
• Identify, determine feasibility and implement technologies and trends that could help improve client's Europe network & communications infrastructure and standards.
  
• Co-ordinate the effective and efficient operational support of all third party and internally managed network & communications infrastructure.
  
• Work with the IT teams in the other divisions to provide stable inter-divisional network & communications links and align strategic goals wherever possible.
  
• Meet governance requirements and ensure compliance with all necessary network & communications related regulations, local legislations and audit requirements.
  
• Ensure that all network & communications solutions comply with cyber security policies and frameworks so they remain secure and minimise the risk of cyber attacks.
  
• Document network & communications solutions and standards and keep all network & communications related documentation up-to-date.
  
• Perform regular network performance testing and baselining, and ensure that the needs of the end users and IT systems are met and continuously improved.
  
• Develop skills and knowledge within the rest of the network & communications team.
  
• Provide day to day management of the team members in the network & communications team, ensuring they are happy, motivated and perform to their highest potential.
  
• Provide training and materials to aide end users in the adoption and optimal use of network & communications technologies and investments.
  
   

The Ideal Candidate

Experience - Essential

• IT background with at least 5 years' working with a Microsoft based IT Infrastructure.

• Detailed knowledge of IT networking technologies, solutions, procedures & processes.

• Strong understanding of telephony, email and associated technologies.

• Atleast 1 year of experience in a role with network & communications related responsibilities

• Can demonstrate a history of developing & implementing new network & communications solutions

Experience - Desirable

• Understanding of IT within a manufacturing environment.

• Co-ordinated activities across multiple geographies.

Package Description

About the role - Network and Communications Team Leader

Accountable for providing, developing and maintaining a secure, reliable, performant network infrastructure to meet the needs of the European IT systems used by the organisation to facilitate their business processes. The role will also be responsible for the provision, operation and continuous improvement of the European Division's electronic communications platforms (e.g. VOIP & Email).

About the Company

Our client is a world leader in metal packaging technology and manufactures a wide range of innovative and sustainable metal packaging solutions on a global scale. Our client's customers are some of the world's largest and most-respected FMCG brands.

The Research, Development and Engineering Centre in Wantage is the focal point for our client's innovation initiatives. The team works to develop added-value technologies and provide unparalleled support to customers and our client's global operations.